Terms of service

Last Updated: June 2026

By using this website and placing an order with Maison Balloon NYC, you agree to the following terms and conditions.

ORDERS

All orders are subject to availability and acceptance.

Customers are responsible for providing accurate delivery information, recipient details, and contact information at checkout.

Maison Balloon NYC is not responsible for delays or unsuccessful deliveries resulting from incorrect information provided by the customer.

PRODUCTS

Each arrangement is prepared by hand and may vary slightly from the product photographs shown on our website.

Minor variations in balloon placement, ribbon styling, and overall presentation are considered normal and do not affect the quality of the arrangement.

Colors may appear differently depending on screen settings and lighting conditions.

BALLOON CARE

Balloon longevity depends on environmental conditions including temperature, sunlight, humidity, and handling.

For best results, balloons should be kept indoors, away from direct sunlight, excessive heat, and sharp objects.

Maison Balloon NYC cannot guarantee how long balloons will last after delivery.

PRICING

All prices are listed in U.S. Dollars and are subject to change without notice.

Applicable taxes and delivery fees are calculated during checkout.

INTELLECTUAL PROPERTY

All content on this website, including photographs, logos, branding, product designs, graphics, and written content, is the property of Maison Balloon NYC and may not be copied, reproduced, or used without prior written permission.

LIMITATION OF LIABILITY

Maison Balloon NYC's liability for any claim related to an order shall not exceed the amount paid for that order.

We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.

CONTACT

If you have any questions regarding these Terms & Conditions, please contact us through our Contact page.